What is an Event Store?
An event store is a different product from our regular stores and is not suitable in most cases for those who want to offer advanced ordering of more than a week, unless you operate on an events-based schedule. These are some of the event-based features that may hinder your regular store business should you choose to set up as an events store:
Wording used throughout the site suggests events can't be customised
As customers choose a date from a calendar that appears when they land on the site, they have to know the dates that you have events set up for, so this needs to be communicated elsewhere to them
There is no delivery service – collection/to seat only
There is no ability to cap the number of orders per service
Opening hours are managed by segmented collection slots
Adding collection slots
How to add collection slots to your event store.
Navigate to your QikServe dashboard.
From the menu on the left-hand side, select Events, then Collection Slots.
Click the circular blue plus sign to create a new Collection Slot.
Basic Tab
Slot name.
Display name.
Slot end, which refers to the cut-off time.
Lead time is the amount of time that it takes to make and deliver the order.
Advanced Tab
Indicate a Slot start time if required.
And if you want to provide segments for a pre-event slot, then you can set this up here.
🤓Tip: You shouldn’t split a slot into segments if you are creating an Interval type slot.
Create a new event
Creating new events to be scheduled for ordering by customers.
Navigate to your QikServe.
Go to Events, then My Events
Click the blue plus sign to create a new event.
Enter event name.
Description is optional.
Select when you want customers to be able to pre-order:
From today.
One week before the event.
Two weeks before the event
Custom.
Add an image on the Image tab following the upload specs outlined there.
Click the blue Add Schedule button to get to the next stage.
You will then be prompted to add:
Dates.
Start time.
Collection slots.
Click Done to save the new event.
🤓Tip: When adding dates, you can add multiple at a time by selecting all the dates you need; you will see them populate in the blue box under your event
Adding more dates for an event
If you repeat the event at different times, you can add a new schedule and select the dates that it applies.
Within the event that you just created.
Click the blue plus symbol, add new schedule.
Here you can add:
The dates
Set the time.
Add the collection slots.
Click Done to save the new dates.
Adding outlets to your events
Adding outlets to your event will specify which outlet location they use; if outlets are not added, the event will use all outlet locations.
Under My events.
Hover over the event you wish to add an outlet.
Select the plus icon.
Select the outlet from the side menu that appears.
Click Done when finished.
Learn how to make and manage outlets here.