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Set up the To Seat service

The To Seat service allows a customer to browse your menu and then order directly to their table.

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Written by Yassin Farboussi
Updated over 5 months ago

Enable To Seat

This example shows setting up To Seat alongside Collection. Please take a look at the Note section below for tips on setting it up solo.

  1. Go to your store Dashboard.

  2. Navigate to Store Settings.

  3. Then click Services and toggle on To Seat.


Configure To Seat

Creating the outlet that will be used for your To Seat service.

  1. From the left-hand menu, navigate to Outlets

  2. Click My Outlets.

  3. Create a second outlet under My Outlets, entitled To Seat.

  4. Make sure to select the menu that you would like it to show.


Creating the outlet location group and adding locations.

  1. Under the Outlet Location tab.

  2. Create a new group

  3. Click the blue plus symbol and enter your Group label

  4. something similar to Choose Your Service

  5. Click Done.

  6. Inside your new group

  7. Click the blue plus symbol to add a Location.

  8. Under the location name, call it Table or similar.

  9. Select the To Seat box under available services.

  10. Set the table range you would like.

  11. Click Done.


Adding outlets to your outlet locations.

  1. Click the Add Outlets button in the top right-hand corner of the screen.

  2. Drag and drop the outlet onto the corresponding service,

  3. Click Done when you have finished.


Adding another layer to outlet locations

The image below shows how this would look:

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  1. When creating outlet locations, skip step 9.

  2. Click Done.

  3. Now, when you hover over that outlet location, you'll see an add sub-group button.

  4. Here you can create more sections.

  5. Follow Creating the outlet location group and adding locations. when creating the sections.

  6. Make sure to add outlets by dragging them onto the new sections.


Useful 📌Notes

  • Only offering to seat? Please note that for your to seat service to work correctly you still need two Outlets created in My Outlets - if you don’t have the need for a second, then simply create a spare one

  • If you are offering To Seat as well as Collection/Delivery then you will need to add these services to Outlet Locations as well, as is displayed in the example above

  • If you are only offering Collection and/or Delivery service and are using the same Outlet (menu) for both then you do not need to create any locations in Outlet Locations

  • Think of Outlet Locations as a tripod that won’t work unless you have the three legs working. First you need a Location (1), then you need a service attached (2) and then you need to attach an Outlet (3)

  • Checking the “Accept free text” box will replace the list of tables with a manual input, allowing the customer to type in the table number.

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