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Manage custom legal documents

Using the the custom legal documents feature on your dashboard.

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Written by Yassin Farboussi
Updated over 3 months ago

Custom legal documents are a feature that has been created to provide an option to manage your own T&Cโ€™s, as well as other important documents such as your privacy policy and allergy information.

๐Ÿค“Tip: To have the feature enabled, reach out to support.

Add legal documents to your platform

Learn where to add legal documents on your Qikserve dashboard.

  1. Log in to your global dashboard.

  2. Select policies from the side menu.

Polocies GIF


Add policies

The way to add Terms and Conditions, Privacy Policy, Accessibility statement, and Cookie Consent.

  1. Under policies, select Terms & Conditions.

  2. Select in product or an external URL.

    • This refers to how the customer will be shown the terms and conditions.

      • In product, will navigate users to a page with the text you have entered.

      • External URL will open a page based on the URL you have entered.

  3. To save changes, click Publish.

๐Ÿ“ŒNote: The same steps can be used for the Privacy Policy and the Accessibility statement.


Add allergy information

Adding allergy information to be shown on the menu for customers. This can be an allergy consultation or allergen information; you can add a link to an external allergen web page.

  1. Under policies, select Allergy information.

  2. Click the Add New to create a template.

  3. Enter the internal details:

    • Title.

    • Description.

  4. Select the display options of the allergen:

    • In product.

    • External document.

  5. To set this as a banner at the top of the menu

    • Toggle the option next to show allergens link

    • By default, it's shown in the footer at the bottom of the menu.

  6. Enter the allergens policy data in either of the previously selected options:

    • External document URL.

    • In product text.

  7. Optional: To enable an allergen pop-up in the ordering page

    • Toggle allergen pop-up.

    • Add the details of the pop-up:

      • Title.

      • Description.

      • Outcome pop-up.

      • Display a message for blocked orders.

  8. Under deployment, you can add a consent message to a specific item.

  9. Enable the feature

    • Add the item ID found on the POS.

    • Add the consent name.

    • Select which product for the message.

  10. The last part before completing the setup is selecting what stores to have this added to:

    1. Toggle each store you'd like to have this added to.

      1. All stores under that global channel shall be shown

  11. Click save and publish.

๐Ÿค“Tip: You can make multiple templates so each store can have individual allergen information.

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