What Scan and Go does
Scan and Go lets a customer pick up an item that's already physically available from a counter, fridge, or shelf, then scan its barcode at the kiosk to add it straight to their order, instead of finding it manually in the menu. It's designed to speed up ordering for items customers can already see and grab in-store.
How it works for the customer
The customer scans the barcode on the item at the kiosk.
The item is added to the basket automatically, using the product and pricing already set up in your point-of-sale system.
They can keep scanning more items, or switch to browsing the menu for anything that isn't barcoded.
They pay as normal once their basket is complete.
đNote: If a barcode won't scan, staff can enter the item manually as an override.
What's needed to use it?
đNote: If you'd like to see this added to your kiosks, reach out to your Account Manager or [email protected].
Barcodes have to be added to each product in Access EPoS Manager (PLU screen, Barcodes tab).
Restricted item approval permission has to be given to each staff member who will approve sales via Manage Users on the dashboard.
Each staff member needs to set their own PIN under My Account.
â ď¸Important: If no one's set up with the permission/PIN, restricted items get blocked at the point of scan rather than let through to a dead end.