Providing new menus
Menus should come to us in Excel format and fully enriched, ready for QikServe to start work. Colour coding the modifier/option/condiment groups if they are available for more than 1 item is very helpful and assists us in understanding the structure. Please include a version number or the date in the name of the menu map file.
Branding and Imagery
Please have all files named according to the category or item that they refer to. Wetransfer.com can be helpful for large file shares.
Category and item imagery specs:
500x500 px
max 200 kb
Transparent backgrounds
Providing menu updates
If you have previously provided a menu map to us and the items are staying the same, but one or two elements are increasing, for example, price or description, you can reuse this spreadsheet and highlight items that need updating.
Send any menu changes to [email protected], making sure to include all details for new items, including imagery. Always include the date that you need the changes by, and allow 10 working days minimum for menu changes.
Essential components for a menu build
A menu cannot be passed to the QikServe Implementation team to build until it meets certain criteria:
The menu has:
a structure.
relationship shown between items and option groups.
consistent and accurate formatting of customer-facing verbiage.
imagery for every category, item and modifier item.
clearly defined availability restrictions if required.
Every item has:
a category.
a PLU/Item ID.
a customer-facing name.
a description.
a price.
an image.
listed option groups with full information, if applicable
Every Combo has (Symphony specific)
a combo meal ID.
a main item group + PLU(s).
a side group + PLU(s).