Configuring the printer
Place a demo order on your mobile/online ordering platform.
Click on the demo order - a pop-up screen will appear:
Select the print icon/print on the top right of the pop-up to see options.
Make sure you have the correct printer selected.
Click More settings.
Choose your paper size - this is likely to be 72X receipt.
Set margins to Customised.
Drag blue lines on the print preview to set custom margins.
You may need to try a few different print sizes and run trial prints to get the correct dimensions for your printer.
Return to the order screen.
Go to Settings on the Expo order screen (to find 'Settings', first click on your store name as it appears in blue on the top right of the screen. 'Settings' will appear as a drop-down).
Under Advanced Options, tick Auto Accept Pending Orders and Auto Print Accepted Orders.
Select the number of copies of each order you want to print.
Adding the shortcut to the desktop
How to add the printer app shortcut to your desktop to make it simple to use.
Open the Start menu on your Windows device.
Type Google Chrome into the search bar.
Right-click Google Chrome and select Open file location.
Right-click the Google Chrome icon, then click Properties.
Go to Google Chrome Properties— Shortcut.
After the Target argument, add in a space, then add:
1--app=https://help.qikserve.com/ --kiosk-printing --disable-gdi-text-printing
Click Apply.
This will lock in the setting you have just made.
Do not use this shortcut for anything other than the orders coming; also, do not have any other Chrome screens open.
Please follow this link to see our recommendations for printers.







